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Mobile Deposit


 

Getting Started


Step One: You must have an active online banking account with The Friendship State Bank. If you don't have an account click the "enroll" button at the top right of this page or contact us to get started. 
 
Step Two: Download the Friendship State Bank App. Already have the app? Check to make sure it is up to date.
Friendship State Bank Mobile App Icon - Blue background with white logo.
 
 
Step Three: Log in to the app and select the menu in the top left corner and then choose the deposit option. Follow the prompts and agree to the terms and condition to activate this feature. Your request is then submitted for review. Once approved you are ready to deposit! All approvals will be made within 3 business days. 
 
           

Frequently Asked Questions


Is Mobile Deposit free?
Yes, mobile deposit is a free service.
 
What types of checks are accepted?
  • Personal Checks
  • Business Checks
  • Government/Treasury Checks
  • Cashier’s Checks
How do I access Mobile Deposit?
To qualify for Mobile Deposit, you must have an active Friendship State Bank personal checking account for at least 60 days, be in good account standing, have enrolled in The Friendship State Bank’s Online Banking, and downloaded the Friendship State Bank App to your device.
 
Once in the app, click on the menu button, select Deposit, and follow the prompts. You will receive an email to letting you know that you are enrolled and are able to deposit checks via the app.
 
Is there a limit to how many checks or a dollar amount I can deposit? 
 
Yes, there is a limit of (30) thirty deposits per month, not to exceed $6,000, and a daily limit of (10) ten deposits with a combined amount not to exceed $1,500. If your needs will be greater than this, exceptions can be made in some cases.
 
Please call Customer Service at 812-667-5101 for further assistance.
 
When will my check be deposited and available?
Deposits are not immediate, so you will not see your balance adjusted right away. Please allow time for the check to be reviewed and confirmed. Deposits received after 3:00 PM ET and deposits received on holidays or weekends will be credited to your account on the following business day during end of day processing.
 
For example, deposits received on Friday after 3:00 PM ET or over the weekend will not be credited to your account until Monday evening. Once your check has been submitted through Mobile Deposit and you receive on-screen confirmation. You may not deposit the same check again at one of our offices.

How should I endorse (sign) a check for Mobile Deposit?
Please sign the back of your check and write “For Mobile Deposit Only.” Mobile Deposit will not accept a check without this notation.
 
Why am I unable to deposit my check?
There are a few reasons that checks may not be able to be deposited:
  • Folded or torn corners
  •  Front image is not legible
  • Amount entered does not match the amount read by the scanning software
  • Routing and account numbers are unclear
  • No camera on the device
  • Image is too dark
  • Improper Endorsement
 
Helpful tips for Mobile Deposit:
  • Use Mobile Deposit in a well-lit area to prevent shadows or poor image quality when taking pictures of your check.
  • Smooth out any folds on your check.
  • Place the check on a dark background before taking the picture.
  • Keep hands clear of the check while taking the pictures to avoid pictures of fingers/hands.
  • Once your deposit has been posted, we recommend that you securely store your check for 30 days and then destroy it.
 
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